Privacy Policy

Tidewater Digital (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

We may collect the following types of information:

• Contact information: your name, email address, and phone number when you submit a quote request or contact us directly.
• Project information: details about your business and project needs that you share with us during our engagement.
• How you found us: when you submit a quote request, we also record the page of our site you first arrived on, the host name of the website that referred you, and any campaign tags (UTM parameters) in the link you followed, for your first and most recent visit. This is kept in your browser's local storage and is sent to us only if you submit a form.
• Form protection: to limit abuse of our forms, your IP address is used briefly to count recent submissions. It is not stored with your request.

We use the information we collect to:

• Respond to quote requests and inquiries
• Deliver and manage the services you have engaged us for
• Send project-related communications and updates
• Understand which channels lead people to contact us
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Our website does not set analytics or advertising cookies, and we do not use fingerprinting or advertising identifiers. The information described under “How you found us” is kept in your browser's local storage, which you can clear at any time in your browser settings.

The scheduling tool on our site is provided by Cal.com and may set its own cookies when you use it.

We may use third-party tools and services in the course of our work, including hosting providers, analytics platforms, and communication tools. These providers have their own privacy policies and we encourage you to review them.

We do not grant third parties access to your personal information beyond what is necessary to deliver our services.

We retain client information for as long as necessary to provide our services and meet legal obligations. Project files and communications may be kept for up to three years following the conclusion of an engagement. Quote requests that do not lead to an engagement are deleted 24 months after we receive them. You may request deletion of your data at any time by contacting us.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of non-essential communications at any time

To exercise any of these rights, please contact us at hello@tidewaterdigitalva.com.

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please reach out at hello@tidewaterdigitalva.com.